About me
My work combines a background in graphic design with technology and user-centered design thinking. My UX process begins with sketching as a way of stepping back from the computer to focus on the experience and user goals. I'm able to execute all phases of the UX process, from concepting and information architecture to wireframing and prototyping. A champion for best practices, web standards compliance and accessibility, I understand and advise cross-functional teams throughout the lifecycle of a project to deliver the highest standard in user experiences.
Currently working on the TELUS design system for TELUS Digital, I support the organization build products quickly and easily by improving the design system's tools and processes through collaboration and communication. I continue to express my passion for design systems as the Social Media Manager for the Design Systems Community, a group helping to bring people together to share ways of working, successes, and other learnings to encourage best practices in building, scaling and maintaining design systems.
Previously, I worked for Scotiabank in cross-functional teams to deliver award winning, world class customer integrated web and mobile banking. My favourite experience was getting to lead and collaborate on the Digital Channels living style guide.
My experience includes travelling abroad to work for Flight Centre HQ in Brisbane, Australia on multiple brands. And designing for a small design agency on a variety of print, web, and event projects.
I'm obsessed with design systems, accessibility, and bubble tea.
Skills
Discover
- User empathy
- User research
- User interviews
- User testing
- User profiles and personas
- Stakeholder interviews
- Business needs assessment
- Customer analysis
- Competitive analysis
- Content analysis
- Functional requirements
- Analytics and A/B testing
- Card sorting
Design
- Advocate for inclusive design
- Accessibility
- Usability
- Design systems
- Interaction design
- Animation
- Information architecture
- Rapid, low/high-res prototyping
- Wireframes
- Storyboards
- Mockups
- User journeys
- Multi-step, cross-platform flows
- Responsive and adaptive designs
- Design sprints
- Design critiques
- UX writing
- Branding
- Visual design
- Typography
Develop
- HTML
- CSS/SASS
- JavaScript
- Bootstrap
- React
- WordPress
- Sketch
- Adobe Creative Suite
- JIRA
- Confluence
- Bitbucket
- Git
- Sourceforge
- Flinto
- Invision
- Tableau
- Agile methodology
Experience
-
UX/UI Designer
TELUS Digital
APRIL 2018 - PRESENT (TORONTO) -
Social Media Manager
Design Systems Community (Global and Toronto Chapter)
OCTOBER 2019 - PRESENT (TORONTO) -
Senior User Experience Designer
Design Lobby
APRIL 2019 - PRESENT (TORONTO) -
User Experience Designer
Scotiabank, Digital Factory
NOVEMBER 2016 - OCTOBER 2017 (TORONTO) -
Manager, User Experience and User Interaction Design
Scotiabank, Digital Channels
DECEMBER 2015 - OCTOBER 2016 (TORONTO) -
Manager, Sales and Marketing Design
Scotiabank, Self Service Sales and Channel Optimization
NOVEMBER 2013 - DECEMBER 2014 (TORONTO) -
Design Consultant
Scotiabank, Self Service Sales and Channel Optimization
MARCH 2011 - OCTOBER 2013 (TORONTO) -
Web Designer
Flight Centre HQ
AUGUST 2010 - FEBRUARY 2011 (BRISBANE, AUSTRALIA) -
Graphic and Web Designer
Casco Design and Communications
OCTOBER 2004 - APRIL 2010 (TORONTO)